HIPAA Notice
This notice explains Serenium Healthcare's HIPAA-aware approach to handling sensitive information that may arise in healthcare staffing and support workflows.
Read this page as a summary of how Serenium Healthcare approaches privacy, platform use, and security.
Questions about privacy or support may be sent to support@sereniumhealthcare.com or contact@sereniumhealthcare.com.
Our approach
Serenium Healthcare supports healthcare staffing, onboarding, communications, support, scheduling, and related account services.
The platform is designed to support secure handling of sensitive information, including identity, credentialing, and workforce-related records, where applicable.
Minimum necessary information
Users should share only the information reasonably needed for onboarding, staffing, support, scheduling, or compliance tasks.
Whenever possible, avoid including unnecessary patient-identifiable details in messages, support tickets, or attachments.
Who may access information
Authorized Serenium personnel and trusted service providers may access information when needed to operate the platform, assist users, maintain security, or comply with legal obligations.
Access is intended to be limited by role and business need.
User responsibilities
- Protect account credentials and approved devices.
- Upload only the documents and information required for the task at hand.
- Report suspected privacy or security concerns promptly through Serenium support.
Questions
Questions about privacy, security, or sensitive-information handling may be sent to support@sereniumhealthcare.com.
These policies may be updated periodically as Serenium Healthcare evolves.